Last Updated: December 20, 2024

Welcome to VDF AI. These Terms and Conditions ("Terms") govern your access to and use of our AI-powered solutions and services. By using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using VDF AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

These Terms apply to all users of our services, including but not limited to visitors, registered users, and enterprise customers.

2. Definitions

  • "VDF AI," "we," "us," or "our" refers to VDF AI and its affiliates, officers, directors, employees, and agents.
  • "Services" refers to all VDF AI products, including VDF Agile, VDF Chat, VDF Code, and related AI solutions.
  • "User," "you," or "your" refers to any individual or entity accessing or using our Services.
  • "Content" refers to all data, text, software, graphics, and other materials provided through our Services.
  • "User Content" refers to any content you submit, upload, or provide to our Services.
  • "Enterprise Customer" refers to organizations using our Services under a separate enterprise agreement.

3. Service Description

VDF AI provides artificial intelligence solutions designed to enhance organizational agility, including:

  • VDF Agile: Real-time AI agents for Agile teams and development processes
  • VDF Chat: Secure, on-premise RAG-based conversational AI
  • VDF Code: AI-powered coding assistant for development teams
  • Additional Services: Model evaluation, fine-tuning, and data suite solutions

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice.

4. User Accounts and Registration

Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Keeping your account information current and accurate

Account Types

  • Free Accounts: Limited access with usage restrictions
  • Pro Accounts: Enhanced features with subscription-based pricing
  • Enterprise Accounts: Full-featured access with custom agreements

5. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

  • Violate any applicable laws, regulations, or third-party rights
  • Use our Services to create, distribute, or facilitate harmful, illegal, or offensive content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Reverse engineer, decompile, or attempt to extract source code from our Services
  • Use our Services to compete with us or develop competing products
  • Share account credentials or allow unauthorized access to your account
  • Use automated systems to access our Services without authorization

6. Payment Terms and Billing

Subscription Services

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method for all applicable fees.

Payment Processing

  • All payments are processed securely through third-party payment processors
  • You are responsible for providing accurate payment information
  • Subscription fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days' notice

Enterprise Billing

Enterprise customers are subject to separate billing terms as outlined in their enterprise agreements.

7. Intellectual Property Rights

Our Intellectual Property

VDF AI retains all rights, title, and interest in our Services, including all software, algorithms, models, and proprietary technologies. Our Services are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of your User Content. By using our Services, you grant us a limited license to process your content solely to provide our Services.

AI-Generated Output

Subject to these Terms and applicable law, you may use AI-generated output from our Services. However, output may not be unique, and similar content may be generated for other users.

8. Data Security and Privacy

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • Compliance with applicable data protection regulations

For detailed information about our data practices, please review our Privacy Policy.

9. AI Service Limitations

Our AI services are provided on an "as-is" basis. You acknowledge and agree that:

  • AI-generated content may not always be accurate, complete, or appropriate
  • You should review and validate all AI output before relying on it
  • Our Services should not be used for critical decisions without human oversight
  • AI models may reflect biases present in training data
  • Performance may vary based on input quality and complexity

10. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our Services. We may experience downtime due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Third-party service dependencies
  • Force majeure events beyond our control

We will make reasonable efforts to provide advance notice of scheduled maintenance.

11. Limitation of Liability

To the maximum extent permitted by law:

  • VDF AI shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability for any claim shall not exceed the amount paid by you in the 12 months preceding the claim
  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you

12. Indemnification

You agree to indemnify, defend, and hold harmless VDF AI from any claims, damages, or expenses arising from:

  • Your use of our Services in violation of these Terms
  • Your User Content or any content you submit
  • Your violation of any third-party rights
  • Any breach of your representations or warranties

13. Termination

Termination by You

You may terminate your account at any time by contacting us or using account deletion features in our Services.

Termination by Us

We may suspend or terminate your access to our Services at any time for:

  • Violation of these Terms or our policies
  • Non-payment of fees
  • Suspected fraudulent or illegal activity
  • Extended periods of inactivity

Effect of Termination

Upon termination, your right to use our Services will cease immediately, and we may delete your account and data in accordance with our data retention policies.

14. Governing Law and Disputes

These Terms are governed by the laws of Sweden, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services shall be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration in Stockholm, Sweden, if negotiations fail
  • The courts of Stockholm, Sweden, for injunctive relief

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Sending email notifications to registered users
  • Providing in-app notifications where applicable

Your continued use of our Services after changes become effective constitutes acceptance of the updated Terms.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any applicable enterprise agreements, constitute the entire agreement between you and VDF AI.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control.

17. Contact Information

For questions about these Terms or our Services, please contact us:

VDF AI
Legal Department
Email: info@vdf.ai
Phone: +46 70 563 81 85

Mailing Address:
VDF AI
Sörmlandsvägen
192 54 Sollentuna
Stockholm, Sweden

We will respond to your inquiries within a reasonable time frame.