Reinsurance is a document business wearing a data business costume.
Capacity allocation, treaty pricing and aggregate management all depend on risk, premium and claims data that originates with coverholders, managing general agents and delegated claims administrators — and arrives as spreadsheets. Every file has to be opened, checked against the treaty terms, normalised into the carrier’s coding conventions, reconciled against expected premium, and loaded. When volume peaks, so does the delay, which is precisely when the data is most needed.
This is a strong fit for governed AI agents, and a poor fit for a chatbot. The value is not conversational: it is in reading heterogeneous documents, applying written terms, and producing a reviewable exception list with citations.
The document population
Reinsurance operations handle several distinct classes of document, and they need different treatment.
| Document | Nature | Agent role |
|---|---|---|
| Risk bordereaux | Tabular, per-risk, varying templates | Normalise, validate, flag exceptions |
| Premium bordereaux | Tabular, financial reconciliation | Recalculate, reconcile, flag variances |
| Claims bordereaux | Tabular, movement-based | Normalise, detect movements, flag reserve anomalies |
| Loss runs | Semi-structured, cedant-specific | Extract and align to programme structure |
| Treaty wordings and slips | Long-form legal text | Retrieval source with clause-level citation |
| Cession and account statements | Calculated output | Prepare, evidence, route for approval |
Lloyd’s core reporting standards define a standardised data set that coverholders and delegated claims administrators report for risk, premium and claims, and the market’s central Delegated Data Manager exists partly to drive that standardisation. Even so, a carrier’s inbound file population spans years of legacy templates, non-Lloyd’s business and partner-specific variations. The standard tells you what good looks like; the agent’s job is to get inconsistent reality into that shape and to say clearly where it could not.
What a bordereaux agent actually does
A useful design is a sequence of narrow steps, each with an inspectable output, rather than one model asked to “process the file”.
- Intake and identification. Determine the partner, the binder or treaty reference, the period, the currency and the file type. Reject or quarantine anything unidentifiable rather than guessing.
- Structure extraction. Map the file’s columns to the carrier’s canonical schema, including scanned and PDF-embedded tables — the same OCR and scanned-document handling problem that appears everywhere in insurance operations.
- Normalisation. Convert dates, currencies, and coding conventions for occupancy, construction, protection and peril. Record the source value alongside the mapped value.
- Validation against treaty terms. Retrieve the governing clauses — limits, retentions, exclusions, territorial scope, reporting deadlines — and check the rows against them, citing the clause for every rule applied.
- Reconciliation. Compare declared premium to recalculated premium, prior period movements to current, and totals to the accompanying statement.
- Exception assembly. Produce a categorised exception list: missing mandatory fields, out-of-scope risks, coding conflicts, premium variances beyond tolerance, deadline breaches.
- Human decision. Route the prepared package to the named reinsurance accountant, underwriter or claims handler for approval, with the evidence attached.
Steps 1-6 are agent work. Step 7 is not, and building it as an explicit human approval step is what keeps the workflow defensible.
Treaty wordings belong in retrieval, not in fields
A common mistake is trying to parse treaty wordings into structured fields, then validating against those fields. Wordings are negotiated, layered with endorsements, and full of conditional language. A parsed field silently loses the qualifier that made the term conditional.
The stronger pattern is a permissioned private retrieval index over the wordings, slips and endorsements, where the agent retrieves the governing text, applies it, and cites the clause and document version in its output. A reviewer can then check the reasoning against the actual wording in one click rather than trusting an extraction.
Two controls make this safe:
- Version discipline. The index must know which wording version governs which period, so that an agent validating a 2024 bordereau does not apply a 2026 endorsement. This is a knowledge synchronisation requirement, not a model requirement.
- Partition boundaries. Treaty terms and partner data are commercially sensitive across cedants and brokers. Retrieval has to enforce the same separation the carrier’s own systems do — the multi-tenant private RAG architecture problem in a specific form.
Governance the market will ask about
Reinsurance sits inside Solvency II reporting, delegated authority oversight obligations, and increasingly the EU AI Act’s requirements on transparency, record-keeping and human oversight for higher-risk uses. Three things need to be true before this moves past pilot.
Every figure has provenance. For each populated field, the record shows the source file, row, original value, transformation applied and the clause or rule invoked. Reinsurance disputes surface years later; the evidence has to survive that long.
Exceptions are visible, not absorbed. An agent that quietly fills a missing field is worse than one that raises it. Missed exceptions should be measured explicitly, not just extraction accuracy.
Decisions stay with named people. Cession approval, coverage determination and reserve movements are human decisions with an owner in the record. The agent prepares; a person approves.
Data protection applies throughout: bordereaux carry named insureds and claimant detail, and in casualty and accident lines can carry health information. That is a strong argument for keeping models, index and logs inside the carrier’s own boundary rather than sending partner data to an external inference service.
Where to start
Pick one delegated partner with a high file volume and a stable template. Run the agent in parallel with the existing manual process for a full reporting cycle, comparing field-level output against the human-keyed result and measuring both false exceptions and missed ones. Expand to partners whose templates deviate most only once the exception categories are stable.
VDF AI runs local models, private retrieval and agent orchestration inside the insurer’s own environment. VDF AI Agents can call document extraction, treaty retrieval, calculation and policy-administration systems as governed tools, and VDF AI Networks records the model, tool, citation and approval decisions taken across the workflow — which is the same evidence a delegated authority audit will ask for.
The adjacent workflows use the same foundation: claims processing, underwriting submission and risk review, and policy administration and servicing.
Sources and further reading
- Lloyd’s delegated authority reporting standards
- Lloyd’s Delegated Data Manager
- Lloyd’s Code of Practice – Delegated Underwriting
- Document extraction, validation and routing with VDF AI
Reinsurance operations drowning in bordereaux? Book a VDF AI workflow review to scope a governed document agent, define the exception model, and set the approval boundary before anything reaches production.