Commercial Track · MASP

Managed AI Solutions Partner

Hold pooled capacity, allocate it across your customers, and operate their AI environments end to end on a governed, on-premise platform. The deepest partnership in the ecosystem — and the stickiest customer relationship in enterprise AI.

Apply to the MASP Track Compare with VAR

Why the MASP Track

Turn AI Operations into Recurring Revenue

The MASP track is built for partners who deliver and operate — earning long-term, recurring revenue by running enterprise AI environments for their customers.

Recurring managed-services revenue

Operate customer AI environments over the long term and earn predictable, recurring revenue — the highest-value, stickiest relationship in the ecosystem.

Own the full customer lifecycle

From onboarding and deployment to customer success and support, the MASP is the trusted operator — deepening the relationship and expanding capacity over time.

One pooled capacity, many customers

A MASP holds a pooled Capacity Bundle and allocates capacity to each end customer it serves — so a new client is an allocation decision, not a new procurement cycle.

The deepest partnership on offer

MASPs make the largest operational investment and, in return, access the richest enablement, performance-based marketing support, and strategic collaboration with VDF AI.

What You Operate

One Capacity Pool, Every Customer

A MASP does not resell a bundle per deal. It holds capacity and puts it to work across a portfolio of customer environments.

A pooled Capacity Bundle

Rather than a bundle per customer, a MASP licenses one pool of capacity — an allowance on each of the two meters, Tokens and Platform Transactions — and draws every customer environment against it.

Allocation per end customer

Capacity is assigned from the pool to each eligible end customer under the Customer Allocation rules, so you can size, rebalance, and forecast across your whole book from one place.

Usage statements everyone can read

The platform records consumption against each meter, the connected integrated systems, and peak throughput — surfaced to you and to the end customer, and exported periodically where an environment is air-gapped.

Expansion on whichever meter runs hot

When the pool tightens, Expansion Bundles are bought against the meter that is actually under pressure. Reaching an allowance never suspends a customer environment.

What the track requires of you

Where a VAR treats these as optional, a MASP owns them:

Professional services and solution deployment
Managed AI services and AI platform operations
Customer onboarding and solution design
Customer success management
L1 and L2 support
Presales certification and technical enablement

Pool sizes, allocation limits, list pricing, and partner economics are defined in the MASP Program Guide and shared with approved partners under NDA.

How It Works

You Operate. VDF AI Engineers.

As a MASP, you own the customer lifecycle end to end. VDF AI provides the product, updates, and Level-3 engineering — so you can focus on delivering outcomes.

Across the customer lifecycle Partner VDF AI

Sales & business development Leads Supports

Capacity Bundle sales Supports Leads

Onboarding, solution design & deployment Leads Supports

Professional services Leads Optional

Managed AI services & platform operations Leads —

Customer success Leads Supports

Technical account management Leads Supports

L1 & L2 support Leads —

Capacity allocation management Leads Supports

Capacity metering & usage reporting — Leads

Product, roadmap, updates & security — Leads

Level-3 engineering escalation — Leads

Illustrative summary. Detailed responsibilities are defined during onboarding and in the applicable partner agreement.

Operating Model

Support, Fair Use and Air-Gapped Sites

Three rules shape day-to-day delivery once customer environments are live.

Support levels

You own L1 and L2 for your customers. L3 — product engineering, platform support, and escalation management — is always VDF AI.

Fair use

Fair use governs VDF AI support and professional-services resources, never your licensed capacity. Sustained activity well beyond standard operational assumptions may need dedicated services.

Air-gapped environments

Disconnected deployments are planned separately, carry their own commercial terms, may require a dedicated statement of work, and report consumption through exported usage statements.

Who It's For

Is the MASP Track Right for You?

The MASP track fits partners ready to invest in delivery and operations in exchange for the richest, most durable revenue in the program.

Managed service providers building an AI services practice
System integrators delivering and operating enterprise AI
Professional-services-led firms with deep implementation capability
Partners seeking recurring ARR from long-term customer operations

Prefer to lead with resale?

If your business focuses on software resale and customer acquisition — with services optional — the VAR track is a faster, lighter entry point.

Explore the VAR track

FAQ

MASP Track Questions

What is the MASP Commercial Track?

The Managed AI Solutions Partner track is for partners who deliver managed AI services and operate customer AI environments end to end. MASPs own the customer lifecycle — deployment, customer success, and support — and build recurring, long-term revenue.

How is MASP different from the VAR track?

A VAR licenses a Capacity Bundle for one end customer at a time and shares the lifecycle with VDF AI, with services optional. A MASP holds a pooled bundle, allocates capacity across multiple customers, and owns the lifecycle end to end — professional services, managed services, platform operations, customer success, and L1 and L2 support are all mandatory in exchange for recurring managed-services revenue.

How does pooled capacity work?

You license one pool carrying an allowance on each of the two capacity meters — Tokens and Platform Transactions — and allocate capacity from it to each eligible end customer under the Customer Allocation rules. Adding a customer becomes an allocation decision inside a pool you already hold rather than a fresh procurement cycle.

What happens when the pool runs low?

You buy an Expansion Bundle against whichever meter is under pressure, or move to a larger Capacity Bundle at renewal. Consumption above an allowance never suspends the platform or interrupts a customer’s operations — it is settled through expansion or at the next periodic reconciliation.

What does VDF AI remain responsible for?

VDF AI owns product engineering, roadmap, updates, security patches, capacity metering and usage reporting, and Level-3 engineering escalation across every track — so your team can focus on operating customer environments and delivering outcomes.

What is mandatory under the MASP track?

Professional services, managed AI services, AI platform operations, customer onboarding and solution deployment, customer success management, and L1 and L2 support. Presales certification and technical enablement are also mandatory, where they are recommended rather than required for a VAR.

Can a MASP operate air-gapped customer environments?

Yes, but they are not treated as standard deployments. Air-gapped environments carry their own commercial terms, may require dedicated professional services and a separate statement of work, and report consumption through periodically exported usage statements.

Build a recurring AI services business

Apply to the MASP track and our Revenue & Growth Office will help you design an operating model, enablement plan, and path to recurring revenue.

Apply to the MASP Track Back to Partner Program