AI Use Cases for Critical Infrastructure
Critical infrastructure operators face strict regulatory requirements (NIS2, sector-specific mandates) and must protect OT environments from evolving threats. These use cases cover incident response, compliance reporting, procedure authoring, resilience analysis, and threat intelligence — all air-gapped capable.
Which Critical Infrastructure workflow should you pilot first?
Each row states how much the system decides on its own, who stays accountable for the outcome, and what a Critical Infrastructure team should expect it to improve first.
| Use case | Autonomy | Decision owner | Drives | What it improves first |
|---|---|---|---|---|
| Incident Response Support | Augment System recommends, human decides | Incident Response Manager | Risk reduction | Assemble incident timelines from logs automatically |
| NIS2 Compliance & Reporting | Augment System recommends, human decides | NIS2 Compliance Lead | Risk reduction | Assemble incident notifications within timelines |
| OT Documentation Q&A | Assist System drafts, human drives | OT / Operations Engineer Lead | Productivity | Cite the exact procedure or record behind it |
| Procedure & Playbook Authoring | Automate System executes within approved limits | Operations Documentation Lead | Productivity | Bring procedures into a consistent format |
| Resilience & Risk Analysis | Augment System recommends, human decides | Resilience & Continuity Manager | Risk reduction | Map dependencies for resilience planning |
| Threat-Intelligence Synthesis | Augment System recommends, human decides | SOC / Threat Intelligence Lead | Risk reduction | Prioritise threats against your actual assets |
All 6 Critical Infrastructure workflows
Each AI Use Cases for Critical Infrastructure guide includes a decision scope, evidence requirements, controls, measurements, and a governed implementation path.
What Critical Infrastructure agents connect to
Every system named across these 6 Critical Infrastructure workflows — agents read and write through the integrations you already run, with nothing migrated to make this work.
Tools these workflows call
How much these workflows decide on their own
- 1 Assist The system prepares information or a draft while the accountable person performs the decision and action.
- 4 Augment The system ranks, flags, or recommends; an accountable person decides whether and how to act.
- 1 Automate The system executes bounded routine steps and routes exceptions or consequential decisions to people.
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